This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase on www.gravitychalk.com (the “Site”).

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the web pages or individual products you view, the websites or search terms that brought you to the Site, and information about how how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies: Google Analytics.

COOKIES

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and your phone number. This automatically collected information is referred to as “Order Information”.

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to process any order placed through the Site (including to process your payment information, arrange shipment of your order, and provide you with invoices and/or order confirmations). In addition, we use this Order Information to:
communicate with you;
assess potential fraud or risk; and
where consistent with the preferences you have communicated to us, provide you with information or advertisements regarding our products or services.

We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We do not share your Personal Information with third parties other than those necessary to process and ship your order.

YOUR RIGHTS

If you are a European resident, you have a right to access the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details set out below.

DATA RETENTION

When you place an order through the Site, we retain your Order Information for our records, unless and until you ask us to delete it.

CHANGES

We may modify this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

To learn more about our privacy practices, if you have any questions, or would like to file a complaint, please contact us by email at contact@gravitychalk.com.